In the interview, there is a topic survey with a high frequency, but if the candidates don't understand enough and answer questions according to their own experience, they are easy to fall into the trap, and the answer has no bright spot. This is interpersonal awareness and skill. In order to help you prepare for the exam, I have prepared for the recruitment interview of the national exam in 2020.
Interpersonal awareness and skills refer to building and maintaining personal relationships with others and groups. These relationships are purposeful and work-related, including communication with others, obedience, cooperation, coordination, guidance and supervision of activities in the organization.
By definition, it's easy to see that relationships are ultimately about work, not relationships. The interpersonal relationship in the civil servant interview generally includes the relationship with colleagues, leaders and the masses.
Second, thinking training
You and Xinwang are in charge of a project. At first, you worked well together, but after a while, you found Wang a little frustrated. You know from other colleagues that Xiao Wang thinks you don't trust him and always asks him to do something trivial. What would you do then?
Many students began to say directly when answering: Dear examiner, what can I do. This is not the right way. The effectiveness of our approach depends on our understanding of the situation. It reflects our interpersonal awareness. The right way of thinking is to talk about your understanding. The right way to think is this:
How to think: Wang's depression will affect the enthusiasm of follow-up work, the misunderstanding between me and Wang will affect our communication, and Wang will not have a comprehensive understanding of trivial matters. I will actively help Wang out of his low mood and better cooperate with him to finish the work.
How to do it: first, take the initiative to communicate with Wang to apologize for the trouble he caused and the lack of communication before; second, affirm the meticulous work in front of Wang, indicating that he did not distrust Wang; third, explain the necessity and arrangement of new employees to do trivial work: trivial work can be skilled as soon as possible in the process, consolidate the basic ability, Xiao Wang is careful and conscientious, which is more suitable for him Fourth, we should listen to Wang's opinions, divide the work reasonably, and develop our own advantages. At the same time, follow-up work should take the initiative to communicate with Wang, pay attention to Wang's mood and work progress.
These questions need to be written in your own language. Remember, work is best done by people.
III. general idea
1. How to see the problem: mainly talk about the understanding of the problem, including the causes of the problem, the possible impact of the problem, the general direction of solving the problem and other principles.
2. How to solve this problem: communication + coordination is the main method.